How to Reset Tozo Earbuds

Wondering how to reset Tozo earbuds because one side won’t pair or they keep desyncing? You’re not alone I’ve fixed every issue on T10, T6, A1, NC9, and more.

The truth is: most problems with Tozo earbuds come down to an incorrect or incomplete reset. And the steps vary by model something Tozo rarely explains clearly.

This guide breaks it down step by step. You’ll learn:

• What to check before resetting (so it works the first time)
• How to trigger the correct reset for your model
• What each LED color actually means
• How to reconnect both earbuds and what to do if only one works

Let’s get your Tozo earbuds working again properly synced, paired, and ready.

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Why You Might Need to Reset Your Tozo Earbuds

Tozo earbuds don’t always work like they should. When one earbud stops working, won’t connect, or both get out of sync, a quick reset can fix it.

Resetting clears connection errors and restores stereo sync especially after switching devices, updates, or pairing glitches.

Problems That a Reset Fixes Instantly

• Only one earbud works (left or right)
• Earbuds won’t pair together
• Bluetooth shows two separate devices
• Flashing red and blue lights won’t stop
• Earbuds keep disconnecting after pairing
• No sound even though they connect

Signs You Need to Reset Right Now

• One earbud flashes but won’t link to the other
• They don’t appear in your phone’s Bluetooth list
• Sound plays in one side only every time
• LEDs stay red, or blink endlessly
• You hear “connected” but get no audio

If you see any of these signs, don’t waste time guessing. A reset usually fixes them all in under a minute.

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Reset Prerequisites: Do These 3 Things First

Don’t reset yet. If these aren’t done, the reset might not work no matter how many times you try.

1. Charge the Earbuds and the Case

• Put both earbuds in the case
• Check for a red or green light
• No light? Charge for 15 minutes
• Low battery = failed reset or sync

2. Forget All “Tozo” Devices on Your Phone

• Open your phone’s Bluetooth settings
• Remove every TOZO entry (T10, T6, A1, etc.)
• Your phone must not hold any saved pairing

3. Clean the Charging Contacts

• Use a dry swab to wipe the metal pins
• Do this for both the earbuds and the case
• Make sure each earbud clicks into place

That’s it. Quick, clean, and essential. Now you’re ready to reset.

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How to Reset Tozo Earbuds

To reset Tozo earbuds, first delete them from your phone’s Bluetooth list. Then, place both earbuds in the case, remove them, and either tap or press and hold both earbuds based on your model. This clears sync issues and restores pairing.

Steps to Reset Any Tozo Earbuds

1. Go to your phone’s Bluetooth settings and remove all “TOZO” devices.
2. Put both earbuds into the charging case. Close the lid for 5 seconds.
3. Open the lid and take out both earbuds.
4. Reset using your model’s method:
   • Tap both earbuds 5 times (T10, A1)
   • Press and hold both earbuds for 10–15 seconds (T6, NC9, NC2)
5. Watch for purple flashing lights. This confirms the reset.
6. Put earbuds back in the case, then reconnect them like new via Bluetooth.

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Model-Specific Reset Instructions for Tozo Earbuds

Different Tozo models use different reset methods. Below are the correct reset steps and LED indicators for each.

Tozo T10

To reset Tozo T10:

1. Forget “TOZO-T10” from your Bluetooth list.
2. Place both earbuds in the case and close it for 5 seconds.
3. Take them out and tap both earbuds 5 times quickly.
4. LEDs will flash red and blue, then purple reset complete.

Tozo T6

To reset Tozo T6:

1. Unpair “TOZO-T6” from your phone.
2. Put earbuds in the case. Open lid and remove them.
3. Hold both touch areas for 5 seconds to power off.
4. Hold again for 15 seconds until purple lights flash.

Tozo A1

To reset Tozo A1:

1. Remove “TOZO-A1” from Bluetooth settings.
2. Place earbuds in the case, wait 5 seconds.
3. Remove and tap each earbud 5 times.
4. Wait for purple flashing lights to confirm reset.

Tozo NC7 / NC9

To reset NC7 or NC9:

1. Forget device from Bluetooth list.
2. Put earbuds in case, close for 5 seconds.
3. Remove and press-hold both earbuds for 10–15 seconds.
4. Reset is done when both flash purple.

Tozo Golden X1

To reset Golden X1:

1. Unpair from Bluetooth settings.
2. Insert earbuds into the case and close it briefly.
3. Remove and hold both touch areas for 15 seconds.
4. Flashing blue, then purple means reset is complete.

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How to Reconnect Tozo Earbuds After Resetting

To reconnect Tozo earbuds after a reset, turn on Bluetooth and select your model when it appears. Make sure both earbuds flash or speak “pairing” before connecting.

Android

1. Open Settings > Bluetooth
2. Remove old TOZO entries if still listed
3. Take both earbuds out of the case
4. Select your TOZO model when it appears
5. Tap to pair. Confirm sound comes from both sides

iPhone / iPad

1. Go to Settings > Bluetooth
2. Forget any saved TOZO devices
3. Open the case or take earbuds out
4. Wait for TOZO-T6, TOZO-A1, etc. to show up
5. Tap once. Check that both earbuds connect

Windows / Mac

1. Open Bluetooth settings
2. Click Add Device (Windows) or enable Bluetooth (Mac)
3. Take both earbuds out to trigger pairing
4. Select your TOZO model and connect

Confirm Stereo Sync

Play any audio and check:

• Sound plays in both earbuds
• No delay or one-sided audio

If only one works, repeat the reset before pairing again.

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Tozo Earbuds Not Resetting? Try These Fixes First

If your Tozo earbuds won’t reset, won’t pair, or one side won’t respond, these simple checks usually solve it.

One Earbud Doesn’t Flash or Sync

• Place only the faulty earbud in the case
• Charge for 10 minutes
• Remove both, try the reset again
• Make sure both earbuds flash at the same time
• If one still doesn’t light up, it didn’t reset

No LED Lights Showing

• Clean all charging contacts with a dry cloth
• Plug in the case and charge for 20+ minutes
• Insert earbuds again — look for red or blue lights
• Try a different cable or adapter if lights don’t show

Earbuds Don’t Appear in Bluetooth Settings

• Reset again and wait for purple or red/blue flashes
• On your phone, turn Bluetooth off and on
• Tap “Scan” or “Add Device” again
• If nothing appears, try a second phone to test detection

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When to Contact Tozo Support

If your earbuds still won’t reset, pair, or power on even after following the correct steps it’s likely a hardware issue. At that point, contact Tozo for warranty or replacement.

How to Tell If Your Earbuds Are Defective

• No lights after charging
• One earbud never turns on
• Sync fails even after a reset
• Battery drains unusually fast
• Audio is stuck in one ear

If any of these apply, it’s not a pairing issue it’s a defect.

How to File a Support Request

1. Go to Tozo Official Support Page.
2. Submit your issue with:
   • Model number
   • Serial number (on box or inside case)
   • Where you bought it (Amazon, Tozo Store, etc.)
   • Short description of the problem

Use the email support@tozostore.com if the form doesn’t load.

What Warranty Covers (and Doesn’t)

Covered:

• Power or sync failure
• Non-working earbuds
• Charging case defects

Not Covered:

• Water damage
• Lost or broken earbuds
• Issues from third-party parts

Response time: Usually 1–3 days. Most cases resolve within 7–10 days.

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Tozo Earbud Reset Methods by Model

Use this table to find the exact reset method for your Tozo model fast.

Model	Reset Action	LED Response	Reset Time	Pairing Signal	Quick Tip
T10	Tap 5× both buds	Red/Blue → Purple	~5 sec	Purple flash	Forget all TOZO devices first
T6	Hold 5s off, then 15s	Red/Blue → Purple	~20 sec	Purple blink	Reset both at the same time
A1	Tap 5× each bud	Purple flash	~5 sec	Purple LED	Tap separately, not together
NC9	Hold both 10–15s	Red/Blue → Purple	~15 sec	Purple blink	Charge fully before reset
NC7	Hold both 10–15s	Red/Blue → Purple	~15 sec	Purple blink	Clean contacts before trying
Golden X1	Hold both 15s	Blue → Purple	~15 sec	Purple blink	Use original case + cable only

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Pro Tips to Stop Tozo Earbuds From Desyncing Again

Avoid these common habits that cause Tozo earbuds to fall out of sync or fail to pair correctly.

1. Use the Original Charging Case

• Third-party cases often cause failed resets and poor contact.
• Only the original case manages sync and battery correctly.

2. Don’t Switch Devices Without Disconnecting First

• Jumping between phone and laptop?
• Always unpair before switching.
• Skipping this step often breaks sync.

3. Keep Your Phone’s Bluetooth Updated

• Old Bluetooth versions can cause pairing failures.
• Update your phone’s OS to fix compatibility issues.

4. Avoid Using One Earbud Alone Too Often

• Using only one earbud daily can desync them.
• Use both together regularly to keep pairing stable.

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FAQs:

Why did my Tozo earbuds reset but won’t pair?

You probably reset only one earbud. Reset both at the same time until they flash purple then pair again.

Can I reset Tozo earbuds without the charging case?

No. The case is required to trigger and complete the reset process.

How long should I press or tap to reset Tozo earbuds?

• T10, A1: Tap 5 times
• T6, NC models: Hold for 10–15 seconds

Stop when both earbuds flash purple.

What if only one Tozo earbud resets?

They won’t sync. Repeat the reset for both earbuds together, not one at a time.

Does a reset delete firmware or sound settings?

No. A reset clears pairing memory only. Firmware and audio settings remain unchanged.

Are reset steps different on iPhone vs Android?

No. Resetting is the same. Only the Bluetooth menus differ slightly between iOS and Android.

Conclusion

If you followed the steps in this guide, your Tozo earbuds should be reset, re-paired, and working in full stereo again no flashing lights, no connection issues, and no one-earbud problems.

From universal reset methods to model-specific fixes and pairing tips, this page was built to solve every major Tozo sync issue clearly and completely.

If problems come back, revisit the checklist, avoid solo earbud use, and always use the original charging case. Still stuck? Contact Tozo support with your model and serial number.

Your earbuds aren’t broken they just needed a clean reset. Now you’re good to go.